✦ Empress Athleticus ✦
Returns & Exchanges
Returns & Exchanges
Not quite right? We've got you.
Wrong size, changed your mind, or just not feeling it? No stress - exchanges, refunds and store credit are all easy through our online returns portal.
💡 You'll need your order number - it's at the top of your order confirmation email.
Exchange, refund or store credit
You choose what works best
Takes a couple of minutes
Our online portal walks you through it
Real help if you get stuck
Jade and the team are here to help
How it works
Three steps and you're done.
Grab your order number
It's the 5-digit code at the top of your order confirmation email.
Follow the prompts
Jump into our online portal and it will walk you through everything.
Choose what suits you
Swap your size, take store credit, or get a refund - totally your call.
Start a Return →
Takes about two minutes 💕
Need more information?
All the fine print, right here.
Our returns policy covers timeframes, conditions and everything in between - and if you're still not sure about something, just reach out. No silly questions.