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Legal Policies


Welcome to the website of EMPRESS ATHLETICUS PTY LTD ACN 647 499 447 and its related bodies corporate trading as EMPRESS ATHLETICUS.

These documents outline all the terms and conditions for your use of this website and by using this website you are taken to have accepted these terms and conditions.

Use of website

By accessing and using this website, including by making a purchase or uploading or downloading content, you agree to be bound by these website terms and conditions as amended by us from time to time.

If you breach these terms and conditions we may, without limitation, terminate your access to this website and make any claim against you for any damages suffered by us in connection with your breach including but not limited to any unlawful or unauthorised upload or download of content or use of content on or via this website. This is in addition to any other remedies we may have.

These terms and conditions must be read in conjunction with our policies, namely:

1. Our Privacy Policy and Credit Reporting Privacy Policy relating to privacy and credit information handling and reporting; and

2. Our Terms & Conditions of Sale which apply to any sales via this website;

3. Our Returns Policy which addresses your rights in connection with product returns, exchanges and refunds; and

4. Our Gift Card and Store Credit Policy which sets out the additional terms applicable to gift cards, vouchers and store credit that may be purchased and used via this website; and

5. Our Complaints Handling Policy which set out how you may complain and how we will respond.

All the policies can be found here:

Privacy Policy
Shipping Policy
Refunds & Returns
Terms of Service
Complaints Policy
Credit Reporting Privacy Policy

Gift Card and Store Credit Policy
Easter Giveaway Prize Draw
$25 Gift Card Giveaway Prize Draw
Core Collection Giveaway Prize Draw
Be The Empress Challenge
Presale Terms & Conditions
Zip - Own it now, pay later
Afterpay - Buy Now, Pay Later

Contacting us

For concerns, complaints or further information regarding our policies and procedures, please contact us at the following address:

The Privacy Officer – EMPRESS ATHLETICUS Group
Address for postage: Empress Athleticus Privacy
5/44-48 Junction Drive
Coolum Beach QLD 4573
Telephone: 07 5446 1846


We will respond to your enquiry as soon as possible.